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Continue to ChatCESA Working Paper no. 194/2023 studies the quality of service and customer satisfaction of Banco de Poupança e Crédito in Luanda (Angola) https://cesa.rc.iseg.ulisboa.pt/news/cesa-working-paper-no-194-2023-studies-the-quality-of-service-and-customer-satisfaction-of-banco-de-poupanca-e-credito-in-luanda-angola/